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Contact Florida LLC Docs
Have questions about our Florida LLC templates? Need help with your documents? We’re here to help Florida entrepreneurs succeed.
Choose How to Contact Us
Select the contact method that works best for your question or concern.
Email Support
For general questions, template support, or document-related inquiries.
support@floridallcdocs.com
Response within 24 hours
Sales & Billing
For purchase questions, refund requests, or billing issues.
sales@floridallcdocs.com
Response within 12 hours
Legal & Privacy
For legal inquiries, privacy requests, or DMCA notices.
legal@floridallcdocs.com
Response within 48 hours
Frequently Asked Questions
Quick answers to common questions about contacting us.
What’s the best way to get template support?
For questions about using our templates, email support@floridallcdocs.com. Include your order number (if applicable) and be specific about what you need help with. Attaching screenshots can help us understand your issue better.
How long does it take to get a response?
We typically respond within 24 hours for support emails and 12 hours for sales/billing inquiries. Responses may take longer on weekends or during Florida holidays. Urgent matters are prioritized.
Do you provide legal advice over email?
No. Florida LLC Docs is not a law firm and we cannot provide legal advice. We can help with template usage questions, but for legal advice about your specific situation, please consult with a Florida-licensed attorney.
Can I request a custom document template?
We currently don’t offer custom template creation services. However, our existing templates are fully editable in Microsoft Word, so you can customize them for your specific needs. For complex custom documents, we recommend consulting with an attorney.
What information should I include in my support request?
Please include: 1) Your name and email, 2) Order number (if applicable), 3) Which template you’re using, 4) Detailed description of the issue, 5) Steps you’ve already tried, and 6) Screenshots if relevant. This helps us resolve your issue faster.
Do you have phone support?
We operate as a digital-only service and do not offer phone support. All communication is via email to ensure we have written records of your requests and can provide thorough, well-considered responses. This also allows us to keep our template prices affordable.
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